Sole Active - Medium
Shipping & Return
Shipping & Return
RETURNS (LOCAL ONLY)
Not the right fit? We don’t do exchanges online, but you can return your item for a refund (except nutrition and consumables).
LOCAL SHIPPING - EXPRESS
Only applies to orders placed before 8:30am (GMT+8) from Monday to Friday. Orders placed over the weekend or on public holidays will be processed on the next working day.
Orders are fulfilled by DHL Express and are delivered by next 1-2 business days.
LOCAL SHIPPING - STANDARD
Free shipping for orders above S$100. Orders placed before 8:30am (GMT+8) from Monday to Friday are shipped on the same day.
Orders are fulfilled by Ninja Van and are delivered within 3-5 days.
INTERNATIONAL SHIPPING (FedEx / DHL)
International rates apply. Orders are fulfilled and delivered in 5-10 days.
INTERNATIONAL CUSTOM AND/OR DUTIES
Customs taxes and/or import duties are imposed by the destination country and is not included in the checkout/shipping price. Actual amount varies according to local custom's terms & conditions.
Please contact your local customs office to find out more information on the charges before you place an order.
Running Lab is not liable for any additional customs charges, duties or taxes arising from your order or delivery.
Please refer to our Shipping & Return page for more info.
Product Guarantee
Product Guarantee
At Running Lab, customer satisfaction is at the core of our business philosophy and we are committed to ensuring your satisfaction with our products. We offer a comprehensive warranty on defective products, ensuring that any issues with quality or performance are swiftly addressed.
If you are not satisfied with your product or encounter a product fault, simply write in to us and our warranty team will be in touch.

SOLE best-selling, most recommended footbed featuring an ultra-durable EVA base with medium Softec cushioning. Great for everyday foot care, comfort and protecting feet during strenuous activity.
Fans of the Softec Response, this is the footbed for you! It's the same footbed, with updated branding.
Because We Give A Scrap.
Made with 20% post-industrial recycled EVA.
SOLE Medium insoles are the go-to for medium-fitting footwear like running shoes, casual sneakers, pickleball shoes, basketball shoes, tennis shoes, medium fitting boots and more.
Benefits
Reduces plantar fascia strain
Suitable for any arch height
Provides cushioned support
Improves balance
Promotes natural foot alignment
Distributes weight and pressure equally
Zero drop from heel to forefoot
SOLE signature shape for everyday comfort
Heat and wear moldable for customized fit
Polygiene® stays fresh technology
Dimensions
Width - Forefoot (approx.)
Men's 10 - 98mm
Women's 7 - 87mm
Length - Heel to toe (approx.)
Men's 10 - 290mm
Women's 7 - 245mm
Thickness
Softec Cushioning: 1.6mm
Total: 3.2mm
Deep Heel Cup
Repositions the natural padding under the heel bone and helps prevent lateral movement.
Moldable Orthopedic Base
Customizes to the shape of your foot without compromising orthopedic support.
Accommodative Arch Support
Sturdy yet flexible support prevents excessive arch strain while allowing the foot to move naturally.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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